Stepping into therapy requires an investment of your energy, time, and emotional trust. Finding the right clinical fit is essential to your healing process. I offer a free, low-pressure 15-minute phone or video consultation. This is a casual, warm space for us to say a quick hello, briefly discuss what brings you to counselling, and see if my holistic, creative approach aligns with what you are looking for.

Yes. A fundamental part of creating a world where holistic care is valued means ensuring it is financially sustainable and accessible. I deliberately reserve a set number of spots in my practice for reduced-rate, sliding scale clients who are experiencing financial barriers or systemic hardships. If you are in need of a low-cost option, please let me know during our initial consultation so we can discuss my current sliding scale availability.

Virtual therapy is incredibly effective, deeply intimate, and fits beautifully into busy or non-traditional schedules. To ensure your absolute privacy and confidentiality, I use a premium telehealth platform that is fully compliant with BC’s Personal Information Protection Act (PIPA). All video and administrative data are fully encrypted and stored locally in Canada. To join our sessions, all you need is a private space where you feel safe speaking aloud, a reliable internet connection, and a smartphone, tablet, or computer.

As a Registered Clinical Counsellor (RCC), my services are covered by a wide variety of extended health insurance plans across British Columbia.

To make care as accessible and stress-free as possible, I offer direct billing for clients insured through Pacific Blue Cross (PBC). This means that instead of paying the full session fee upfront and waiting for reimbursement, I can submit the claim directly on your behalf, and you only cover the remaining portion not met by your plan (if any).

For other insurance providers, I will provide you with a detailed, itemized receipt containing my registration credentials immediately following our session so you can easily submit it for seamless reimbursement.

You are more than welcome to follow my professional business accounts (like Instagram) to access resources, creative coping tools, and mental health education. However, to protect your privacy and maintain ethical professional boundaries, I do not follow current or former clients back from my professional accounts, nor do I accept requests on my personal social media profiles.

My social media accounts are strictly for educational and community-building purposes. I do not check or respond to clinical messages via Instagram DMs or other social platforms.

If you are a current client and need to change a session time, share an update, or ask a question, please use our secure client portal or email me directly at theshifawellness@gmail.com. Social media platforms are not secure or confidential spaces, and I want to keep your personal information completely safe.